CASE STUDY

25%

Increase In Local Foot Traffic

170%

Increase In Google Reviews

“I started working with Klikpeak because I needed help making content for my business and handling it on social media. They are really easy to work with and super creative. I'm really happy I chose them. They've also helped me make my business better in ways I didn't think of before!”

Mohhamud

Owner of Smokers Cove

Smokers Cove is a unique smoke shop renowned for its extensive selection of products, catering to a diverse clientele. Their inventory ranges from a variety of smoke-related items to an intriguing assortment of exotic drinks, setting them apart in the market. They sought our services with a clear objective: to increase foot traffic to their store. Recognizing the potential in their eclectic mix of products, our approach focused on enhancing their visibility and drawing in customers who seek not just products, but an exceptional and varied shopping experience.

Who Is Smokers Cove

Our Objectives

Marketing a business like Smokers Cove is complex due to strictly enforced regulations, therefore we decided to do things differently. We consulted them on some systems they can enforce as well as tactics they can employ to grow their google reviews as well as way they can increase their customer loyalty through loyalty programs.

We identified a key opportunity for Smokers Cove that their competitors were not fully utilizing – social media presence. Realizing its potential, we focused on growing their social media channels by creating appealing content. This strategy allowed customers to visually explore their extensive product range, including both existing favorites and new or restocked items. By enhancing their social media visibility, we opened a new avenue for Smokers Cove to engage with customers, showcase their unique offerings, and stand out in the market.

Results

We successfully crafted a vibrant Instagram presence for Smokers Cove, drawing in a significant number of followers who are genuinely interested in their offerings. By consistently posting content that effectively highlights their products and promotions, we enhanced their market appeal. Our marketing strategies resulted in a notable expansion of their customer base and boosted brand recognition within their target market. Additionally, we advised them on systems and tactics to increase their Google reviews, contributing to a 225% surge in these reviews within just two months. This improvement in online reputation, coupled with positive reviews, increased their local presence and customer trust. Furthermore, by implementing loyalty programs, we helped them increase customer loyalty, leading to a 25% uptick in foot traffic to their location as of January 1st, 2024.

170%

Increase In Google Reviews

25%

Increase In Local Foot Traffic

Services Provided

Consulting

Social Media Management

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